Burnout affects some of the very best nurses, taking them away from the nursing profession. And what’s interesting to me is that I do not think people really understand the true nature of burnout or have nurse burnout prevention tools that work.
When I first heard the term, I thought ‘tired, stressed, and not taking care of oneself’. Burnout is about so much more than physical exhaustion. Christina Maslach, researcher on job burnout and author of the Maslach Burnout Inventory, defines burnout in this way:
“Burnout is a type of psychological stress. Occupational burnout or job burnout is characterized by exhaustion, lack of enthusiasm and motivation, feelings of ineffectiveness, and also may have the dimension of frustration or cynicism, and as a result reduced efficacy within the workplace.” (Wikipedia on Burnout)
The Backstory on Burnout…
Recently a physician colleague, Dr. Dike Drummond, and I published a new book, ‘Stop Nurse Burnout’. Dr. Drummond had already written and published the book ‘Stop Physician Burnout’ and contacted me back in 2014, to see if I would be interested in a joint project.
When I received Dr. Drummond’s initial email, a mixture of emotions washed over me. “Is this for real? Why me? This must be a scam.”
Oh no- it was for real. And while one might think that taking a book already written on physician burnout and editing it to suit the nursing profession was easy- it was a lot of work.
Burnout is a Dilemma
I have come to spend a lot of time with Dr. Drummond over the past two years. Back and forth in emails. On phone calls. Editing, revising, updating, and making brand new. Even in person- as I was able to attend one of his trainings for physicians on burnout.
And after the months in Dr. Drummond’s presence, I have come to view burnout as something different. It is not a problem. What!?!?!
That’s right. Dr. Drummond will teach you, as he has taught me, burnout is not a problem. A problem has a solution. Burnout is much more than that.
It’s a dilemma.
And that is why typical nurse burnout prevention tactics just don’t work.
A Multifaceted Approach
While problems can be fixed when we find the solution, burnout being a dilemma makes it much more difficult to figure out. And- let’s refer back to Maslach’s definition above:
- Burnout is psychological stress
- Burnout is characterized by emotional exhaustion, lack of enthusiasm, and feeling ineffective
- A person experiencing burnout may experience frustration, even cynicism
Maybe this is why we struggle in nursing to find a simple fix for nurse burnout.
The title of this blog post made a very bold statement: the only nurse burnout prevention tool that works. Well here it is:
Switch your thinking.
Start to see burnout as more than a problem that has an easy fix. Shift your perspective to include the fact that burnout is a multifaceted dilemma that needs a multi-pronged approach. Notice your own perceptions and beliefs around burnout.
- Do you think that burnout is just physical stress?
- Have you tried to eat healthier, rest more, or exercise to ward off burnout?
- When a colleague tells you that they are feeling emotionally drained or frustrated at work, what is your response? Do you offer a quick fix and hope that it will work for them?
Meet the Root Cause Head On
Again, if burnout is psychological stress, emotional exhaustion, a lack of enthusiasm, and feeling ineffective at work- these are the things that need to be addressed.
And guess what- as nurses we have an extremely useful tool at our disposal! It is called the nursing process.
- Assess: We need to take a step back and assess ourselves and our thoughts/feelings about our job. This is probably the MOST important step for stopping burnout.
- Diagnose: When we have taken the time to reflect upon ourselves and our jobs, we need to articulate the problem. Where is the issue coming from?
- Plan: Once we know where the burnout is coming from or what symptoms we are experiencing, we can make a plan. We need to prioritize each issue and strategize how to deal with them, one at a time.
- Implement: Take the plan to the next level. It is one thing to come up with the plan, now we have to act on it. How are we going to change our burnout course? When will we start taking action steps to feel better?
- Evaluate: How is the burnout now? Is it more, less, or the same? Do we need to stop the action and start a new one? Continue what is working? Make a change in our jobs, lives, or relationships? How do we feel after taking action?
What else? What are your thoughts about nurse burnout? What nurse burnout prevention plans work and what hasn’t worked so well for you? Share a tip with our readers below and thanks for reading!
About the Author: Keynote speaker and virtual conference host, Elizabeth Scala MSN/MBA, RN, partners with hospitals, nursing schools, and nurse associations to transform the field of nursing from the inside out. As the bestselling author of ‘Nursing from Within’, Elizabeth guides nurses and nursing students to a change in perspective, helping them make the inner shift needed to better maneuver the sometimes challenging realities of being a caregiver. Elizabeth received her dual master’s degree from Johns Hopkins University. She is also a certified coach and Reiki Master Teacher. Elizabeth lives in Maryland with her supportive husband and playful pit bull.